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How do I Fix Error Code 15222 in QuickBooks?

How do I Fix Error Code 15222 in QuickBooks

QuickBooks has a series of errors. QuickBooks error code 15222 occurs when the user explicitly downloads the latest payroll update on their device. When QuickBooks faces this error, the update stops midway, triggering other program errors.

The following blog focuses on causes, symptoms, and remedies to treat errors in QuickBooks.

Causes for QuickBooks Error 15222

  • Misconfiguration in the web browser settings, i.e., Internet Explorer.
  • Unable to establish internet connection while downloading a file.
  • The user has not locked in as Administrator on Windows. 
  • Outdated version of QuickBooks Desktop version, i.e., 2015 or previous versions.
  • System security applications that include anti-malware, antivirus, firewall, and anti-spyware can stop QuickBooks from accessing the internet. 
  • You are using a browser other than the Internet browser as your default window. 
  • Entering an incorrect date and time can also trigger QuickBooks Error message 15222

Symptoms of QuickBooks Error15222:

With the help of these errors, you can know whether you are facing the same error or not:

  • The device does not respond to your request at once or at all. 
  • It fails to launch when you try to access it another time.
  • Receiving visible error messages which depends on the error code you receive. 

Solutions for Fixing the QuickBooks Error 15222

Following are the quickest methods in order to QuickBooks payroll error message 15222:

Step 1: Setup Internet Explorer to download Digital Signature

The digital signatures verify an application’s authenticity. If QuickBooks digital signature goes missing, then the update server of Intuit will not let the user install the updates. 

  • Launch file manager of windows and insert C:\Program File\Intuit\QuickBooks. 
  • Enter and find the file QBW32.exe inside QB’s folder.
  • Choose properties by right-clicking on the file QBW32.exe
  • Find the signatures list under the tab “Digital Signature.”
  • On the digital signature of Intuit Inc, fine details.
  • From the details window of digital signature, select the option “View certificate.”

Digital Signature Details Image

  • Then, choose the option “Install certificate” from the Certificate tab.
  • Select the next option, followed by the Finish option. 
  • Restart the computer and update the QuickBooks desktop.

Step 2: Update the core data files of QuickBooks

If the computer consists of anti-spyware or antivirus, it must update some applications to allow exceptions. The applications are:

  • Payroll.com, Intuit.com, and QuickBooks.com
  • Qbupdate.exe and QB32.exe process

Step 3: Verify the setting of Internet Explorer

  • Set your default browser as Internet Explorer
  • Choose Internet Options from the gear object
  • Head to the advanced menu and go to security
  • Double-check if the following checkbox is tick:
  • Use SSL 3.0
  • Use. SSL 2.0
  • Use TLS 1.2

SSL 2.0 and SSL 3.0 Image

  • Ensure unchecking the following checkboxes:
  • TLS 1.1
  • TLS 1.0
  • Launch the QuickBooks software and operate the company file. 
  • Try downloading the recently available tax table. 

Step 4: Launch Quick Fix my program

  • Shut down the QuickBooks software and company files.
  • Download the QuickBooks tools hub.
  • Install it by complying with the instructions on-screen & agreeing with the terms & conditions.
  • After completing the downloading, double-click the icon of the tool hub to open it.
  • Choose program problems in the tool hub of QuickBooks.
  • Click on the Quick Fix my program.

Program Problems Tab in Tool Hub Image

  • Launch the QuickBooks software and operate the company’s file

Step 5: Disable the Windows Firewall

  • Head to the setting window and choose the option “Windows Security.”
  • Launch the windows security and select the option “Firewall and Network Protection.”
  • Now, first, select the “Public network,” then “Domain,” and then “private network.”
  • Turn off the types of networks consisting of “Windows Defender Firewall.”

Winding Up!

Above mentioned steps are the best possible solutions to fix error 15222 in QuickBooks. Still, if you are stuck with any process, contact our QuickBooks payroll error support team to tackle and resolve the problem.


Devil Devis is an Certified Public Accountant as well as an employee tax department head for Axpert Advisors a full-service accounting and booking and tax practice Private equity audit firm in the United States.

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