Are you frequently interrupted when using QuickBooks because of Error Code 15101? This page provides workable fixes for the Error.
Your computer’s display may display QuickBooks error 15101 before, during, or after a payroll or software upgrade. The error alerts you that QuickBooks failed to update, prohibiting you from carrying out additional actions. The most frequent reasons for this error include wrong internet settings and problems with digital signature certificates that are faulty.
What causes QuickBooks Update Error 15101?
The many causes listed below may result in QuickBooks Update Error 15101:
- A certificate for a digital signature that is invalid or expired.
- Issues with the Internet’s configuration.
- The default browser setting does not include Internet Explorer.
- Some third-party applications are impeding the update process.
- A firewall or security program that prevents the QuickBooks from connecting to the servers.
Troubleshooting QuickBooks Update Error 15101
It is possible to fix QuickBooks Update Error 15101 in a number of ways. To resolve this error code, adhere to the techniques listed below.
Method 1: Run ‘Reboot.bat’ File
- To begin with, shut off the QuickBooks Desktop program.
- Click the QuickBooks icon with the right mouse button and choose Properties, then Open File Location.
- Locate the “Reboot.bat” file and select “Right Click.”
- After right-clicking the file, select “Run as Administrator.”
- While browsing the QuickBooks files, the command prompt windows will appear.
- Don’t manually close the command prompt window.
- The “Reboot.bat” file will shut down after it has finished fixing the QB services.
- Open QuickBooks Desktop to finish, then try running payroll once more.
- You can go on to the following method if the aforementioned cure for QuickBooks desktop update issue 15101 did not work for you.
Method 2: Check Internet Explorer settings
- To open the Run dialogue box, press the Win + R keys simultaneously, type “INETCPL.CPl,” and then click the “OK” tab.
- Choose the “General” tab, then “remove,” then “Temporary Internet files and website files.”
- In the future, you should select the “delete” tab.
- Go to ‘LAN settings’ under the ‘connections’ tab now.
- Then choose “detect settings” and click the “ok” tab.
- Now you need to navigate to the advanced tab, select the security section, scroll down, and verify that TLS 1.2 is set and TLS 1.0 and TLS 1.1 are not.
Method 3: Make Internet Explorer the Default Internet Browser
Use the instructions below to make Internet Explorer your default browser:
- Launch Internet Explorer and select the gear icon in the upper right of the window.
- Select Internet Options from there.
- Select the “Programs” tab and then select “Make Default.”
- To save the changes, click ‘OK’ in the final step.
Method 4: Installing the digital signature certificate
Follow the instructions below to download and install digital signature certificates:
- Find the “QBW32.exe” file using the “Windows Search” option, then right-click it and select “properties.”
- Make sure “Intuit Inc.” is selected from the list of signatures under the “digital signature” option.
- You must now select “see certificate” in the “details” window for the digital signature.
- From the “certificate” window, select “install certificate.”
- Select “next.”
- Select the “finish” tab now.
- Restart your computer and launch QuickBooks.
- Check to see whether QuickBooks Error Code 15101 was fixed.
Method 5: Use the Safe Mode to Reinstall QuickBooks
Installing and running QuickBooks in safe mode will ensure that no other program running in the background is interfering with its operation. This will make sure that the installation process runs without a hitch and will also show whether Error Code 15101 is brought on by another program when the computer is in Normal Mode. Implement the following procedures to reinstall the software in Safe Mode:
- Purchase and install the QuickBooks Doctor File Tool.
- Click on “access the tools hub,” then click “Company File Issues.”
- Now select the “Run QBFD” option.
- After selecting the company file, click “continue.”
- Use your QuickBooks account and password to log in.
- Press the “Next” button.
- Be patient till the process is complete. Restart QuickBooks after processing your company file to check if the issue has been resolved.
The techniques outlined in this article are anticipated to help resolve the QuickBooks error number 15101. However, get in touch with our QuickBooks error support team via our helpline i.e., 1-800-615-2347 if the problem keeps coming up.
The error code 15101 appears when users attempt to upgrade the QuickBooks payroll service.
